Press "Enter" to skip to content

Head of Driver Guides Job

🚨 Job Opening: Head of Driver Guides

πŸ“ Location: Arusha, Tanzania
πŸ’° Salary: KES 60,000 – 80,000 per month
πŸ“© Send your CV to: jobs@maverickrecruitment.co.ke

 

Role Overview

We are seeking a dynamic and experienced Head of Driver Guides to lead, support, and manage a team of professional driver guides. The successful candidate will ensure safe, efficient, and top-quality transport and tour experiences for our clients.

Reporting Structure

Reports to: Head of Fleet Repair & Maintenance

Dotted-line report: Head of Operations

Departments: Operations & Fleet

Key Responsibilities

πŸ‘₯ Team Management

  1. Supervise, motivate, and evaluate driver guides
  2. Conduct performance reviews and manage team discipline
  3. Handle staffing, scheduling, and workload planning

🦺 Safety & Compliance

  • Enforce safety policies and regulatory standards
  • Oversee safety training and keep accurate compliance records

 

βš™ Operational Efficiency

  • Optimize routes, fuel use, and trip timing
  • Analyze driver performance and collaborate across teams

🌟 Customer Service

  1. Ensure excellent tour experiences
  2. Resolve complaints and performance issues
  3. Collaborate with sales/marketing to improve service

πŸ“š Training & Development

  • Develop training for new and existing guides
  • Ensure guides are skilled in language, local knowledge, and safety

🚐 Vehicle Oversight

  1. Monitor vehicle readiness and maintenance
  2. Coordinate with the garage for repairs and inspections
  3. Track fuel usage and cost efficiency

 

Required Qualifications

πŸ“… Experience

  • 7+ years in team leadership, transport, or guiding
  • Experience managing driver guide teams
  • Background in tourism, logistics, or transport

🧠 Knowledge & Skills

  • Safety and vehicle operations expertise
  • Leadership, communication, and customer service skills
  • Strong problem-solving and decision-making ability

πŸŽ“ Education & Certifications

  • Bachelor’s in Tourism, Hospitality, or related fields (preferred)
  • Valid driver’s license
  • NIT certification (mandatory)
  • First Aid/CPR or other safety certifications (advantageous)

🌐 Bonus Skills (Optional)

  • Foreign language skills
  • Tech-savvy (navigation & communication tools)
  • Crisis handling in tour or transport environment
  • Work Environment & Physical Requirements
  • Outdoor-based with variable weather exposure
  • Office/vehicle-based duties occasionally
  • Ability to stand, walk, sit, and lift light items when needed

Interested and qualified?

πŸ“§ Send your updated CV to:
jobs@maverickrecruitment.co.ke

Share with a friend

Be First to Comment

Leave a Reply

Your email address will not be published. Required fields are marked *