How to Apply for Safaricom Till Number [Step-by-Step Guide]

This article will explain how to apply for Safaricom till number, how to activate it, and how to begin using the Lipa na Mpesa till services.

The use of a Safaricom Mpesa till number is one of the best ways to pay for goods and services in any business establishment.

Customers can use Mpesa’s till number to pay for goods or services in a secure manner.

Obtaining a Safaricom till number thus greatly aids in payment collection. Similarly, having a till number ensures that you (the business owner) will have a better sales record for your business.

All you need to do to obtain a Safaricom till number for your business is to follow a few simple steps (explained below) and get started.

As you will notice, the steps are super easy because it is a “Do-It-Yourself” procedure.

In this article, I will guide you (the business owner) on how to apply for a Safaricom till number so that your customers can enjoy the convenience of paying via a till number.

So, read on to the end…

 

How to apply for Safaricom till number

Business owners who want a Safaricom Mpesa till number for their businesses can apply online instead of visiting Safaricom offices.

Previously, a downloadable form had to be completed and returned to the Safaricom offices.

However, if you are unable to apply on your own, you can seek assistance from any Safaricom Retail shop near you.

Now, let’s take a look at how to apply for one:

 

How to apply for Safaricom till number online

Here’s a step-by-step guide to doing it:

  1. To apply for a Mpesa till number, go to the Safaricom Self Onboarding portal at https://m-pesaforbusiness.co.ke/
  2. On the portal, click the “apply now” button.
  3. Select Mpesa Business Till (buy goods till)
  4. Choose between individual, sole proprietor, and limited liability based on your business model.
  5. Wait for the application to be processed after filling it out and submitting it (it takes less than 24 hours).
  6. You will then receive an SMS notification containing the till number and store number on the line that you used when applying (nominated number).
  7. Download the Lipa na Mpesa sticker from the same website.
  8. Using the USSD code *234#, activate the business till.
  9. Change the pin and start transacting
  10. You will automatically begin receiving payment notifications made to your till on the nominated number.

 

Requirements for Mpesa till number

1.     Individual

If you want payments to be made to both Mpesa and bank accounts, you must submit the following documents:

  • a copy of your national identification
  • a duplicate of your KRA PIN certificate
  • a copy of a cancelled cheque or a letter from the bank stating the bank’s details as stated on the registration certificate

2.     Sole proprietor

To apply for sole proprietor till number, you must submit the following documents:

  • A copy of the registration certificate or business permit number
  • a copy of the national identification card
  • a copy of a cancelled cheque or a letter from the bank stating the bank’s details as stated on the registration certificate
  • a duplicate KRA Pin certificate

3.     Limited Liability Company

You must submit the following documents to apply for a limited liability company:

  • Annual returns with completed receipts
  • Cancelled cheque or letter from the bank stating bank details as per the certificate of registration
  • A copy of company KRA PIN certificate
  • A copy of certificate of incorporation
  • CR12 duplicate (validity of 90 days or recent)
  • A copy of the director’s national identification card or passport
  • Director’s KRA Pin certificate
  • Resolution letter signed by the company’s directors filled, stamped, and sealed.

 

More information on How to Apply for Safaricom Till Number

How to activate your Mpesa till

  1. Dial *234# on the nominated number
  2. Go to Mpesa Business Till
  3. Enter the store number (the one you received through an SMS)
  4. To accept the terms and conditions, click the “yes” button.
  5. Submit

You will receive an Mpesa message shortly with your operator ID and start key pin. You must change the PIN and create your own secret PIN.

Alternatively, you can also activate your till by downloading and installing the Mpesa Business App from the Google Play Store or the Apple App Store.

Sign in to the app with your till number or store number.

One amazing benefit of the Mpesa Business App is that you can even manage several tills from one app.

 

How to activate your Till SIM Card

When you apply for a Safaricom till number, you will be given a SIM card that is different from your current Mpesa account.

You can choose to receive till notifications on this line rather than the nominated number.

Follow the steps below to activate the SIM card:

  1. Insert the SIM card into the phone’s slot.
  2. Select your preferred language by dialing 212.
  3. Make a test payment to the provided till number.
  4. After that, you will receive an SMS payment confirmation message.

That’s it!

 

How to change the PIN

  1. On the nominated line, dial *234#
  2. Go to Mpesa Business Till
  3. Enter your store number
  4. Choose Account Services, then “Change PIN.”
  5. Enter operator ID
  6. Insert the old pin (the start key pin sent from Mpesa).
  7. Enter a new PIN and re-enter it to confirm it, and then submit.

After that, you will receive an SMS message confirming that your PIN has been changed and the till has been activated successfully.

 

How to apply for Safaricom till number—recap

As you can see, all you need to apply for a Safaricom Mpesa till number is the proper documentation.

Otherwise, the procedure on how to apply for Safaricom till number, is extremely simple, and your till will be operational in less than 48 hours.

The good news is that you will not be charged anything, not even a cent, to obtain a till number. It’s completely free!

For any questions, call Safaricom at 234 or 100 or 200, or visit any Safaricom retail store across the country.

 

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