In an attempt to fight the insufficient float issue, Safaricom adjusted its MPESA agent commissions that has been plaguing certain elements in the market for long.
As a result, agents with adequate float will end up pocketing more than their peers so long as they have a good customer base.
Here is a complete analysis of the mpesa agent commissions for both deposits and withdrawals.
MPESA agent commissions table: Deposit transactions
| Amount (transaction band) | Mpesa agent Commission in sh. |
| 50-100 | 4 |
| 101-510 | 8 |
| 511-1,010 | 9 |
| 1,011-1,510 | 10 |
| 1,511-2,510 | 11 |
| 2,511-3,510 | 12 |
| 3,511-5,010 | 14 |
| 5,011-7,510 | 20 |
| 7,511-10,010 | 28 |
| 10,011-15,010 | 40 |
| 15,011-20,020 | 55 |
| 20,021-25,020 | 71 |
| 25,021-30,020 | 87 |
| 30,021-35,020 | 103 |
| 35,021-40,020 | 119 |
| 40,021-45,020 | 135 |
| 45,021-50,020 | 150 |
| 50,021-70,000 | 190 |
| 70,001-150,000 | 190 |
Overall, the commissions on deposits range between 12 to 17%.
Safaricom also intended to minimize cases of deposit split, a problem which has been eating into the Telco’s profits as a result of paying undue commissions.
Let’s now look at the new mpesa agent commissions table, this time for withdrawals made by both registered and unregistered users.
MPESA agent commissions: withdrawals
| Withdrawal amount | Registered Users | Unregistered Users |
| 10-49 | N/A | N/A |
| 50-100 | Shs. 5 | N/A |
| 101-500 | Shs. 8 | Shs. 8 |
| 501-1000 | Shs. 10 | Shs. 10 |
| 1,001-1500 | Shs. 12 | Shs. 12 |
| 1,501-2500 | Shs. 15 | Shs. 15 |
| 2,501-3500 | Shs. 20 | Shs. 20 |
| 3,501-5000 | Shs. 25 | Shs. 25 |
| 5,001-7500 | Shs. 30 | Shs. 30 |
| 7,501-10000 | Shs. 35 | Shs. 35 |
| 10,001-15000 | Shs. 45 | Shs. 45 |
| 15,001-20000 | Shs. 60 | Shs. 60 |
| 20,001-25000 | Shs. 65 | Shs. 65 |
| 25,001-30000 | Shs. 70 | Shs. 70 |
| 30,001-35000 | Shs. 70 | Shs. 70 |
| 35,001-40000 | Shs. 100 | Shs. N/A |
| 40,001-45000 | Shs. 150 | N/A |
| 45,001-50000 | Shs. 180 | N/A |
| 50,001-150000 | Shs. 200 | N/A |
Safaricom, however, didn’t alter its payment schedule so agents will still receive their earnings at month end (net of withholding tax).
As always, the secret to boosting your income is to execute as many transactions as possible.
ALSO READ: MPESA daily limit: All you need to know