Focus On Hospitals: Ruaraka Uhai Neema Hospital

Ruaraka Uhai Neema Hospital recently received the prestigious Safecare Level V Accreditation putting them in a league of their own as far as professional Medicare is concerned.

Safecare is a unique programme espousing continued quality improvement in hospitals and other health facilities in Africa and has only have had a handful of recipients.

To many, Ruaraka Uhai Neema Hospital is fully deserving of this award and is further proof of what we have known all along: This is a hospital cut from totally different cloth.

So, who is Ruaraka Uhai Neema Hospital?

Ruaraka Uhai Neema is a 24-hour, non-profit making hospital offering comprehensive medical services with a bias towards maternal child healthcare.

The facility has been funded by a E.U. (European Union) grant via NGO World Friends.

It has several full-time pediatricians plus obstetrician-gynecologists and is one of the few medical centers to offer subsidized rates for their specialist services.

Other services include HIV/Aids care in addition to ophthalmology. More services including dental and breast clinic are lined up.

Ruaraka Uhai Neema Hospital: Official Contacts & Location

Phone: 0721 451397 or +254 20 2535326



Postal Address: P.O. Box 65122 Nairobi, 00618 Kenya.

Location: Thika super highway past Kasarani stadium just opposite Safari park hotel Nairobi.

Ruaraka Uhai Neema Hospital

Catchment Area

The hospitals’ main clientele comes from Mathare, Korogocho, Baba Dogo, Kasarani and Githurai areas.

It has, however, attracted patients from all over Nairobi and neighboring counties due to its high-quality services.

Summary of Services

Service Description
Maternity Services


• Normal delivery

• Cesarean Section
• Gynecology surgery & emergency theatre

• NewBorn Unit

Mother & Child Care


• Well baby clinic (weight and immunization)
• Ante Natal clinic

• Post Natal clinic

• Gynecology clinic
• Children’s clinic

• Nutritional Services



• Disability assessment & follow up

• Physiotherapy
• Occupational therapy
• Ultrasound and electrotherapy
• Plasters

• Orthopedic clinic

Ambulance Services


• Emergency maternal & child referrals

• Trauma & general emergencies

Breast Clinic


*Breast clinic coming soon
Out Patient


• Doctors’ consultation

• Pharmacy





• Laboratory

• Ultrasound Scan

• X Ray

• Endoscopy

Mortuary •Mortuary Services

•Post Mortem Services


Ophthalmology/eye Department •Eye Consultation

•Removal of Foreign Body

•Eye Irrigation

•Conjuctival/Lid growth excision

•Tarsal Plate rotation (TPR)

•Incision and Drainage


* Eye clinic opens Thursdays 8am-5pm.


ENT  Department ·         General ENT consultation.

·         Tympanometry

·         Ear Syringing.

·         Removing foreign bodies. (ear/nose)

·         Indirect laryngoscopy

·         Surgical toilet (head & neck region)

·         Incision and drainage (head/neck).

ENT clinic opens Wednesdays 8am-5pm.


Casualty • Emergency / Trauma Clinic

• Minor Surgery




• Various Dermatology services (every Friday 8am to 4pm)
Other services Radiology and mortuary

Community Work

The hospital also partners with the local community to identify needy cases that benefit from its subsidy scheme.

Additionally, Ruaraka Uhai Neema Hospital runs a public health education project in collaboration with local schools where each gets weekly hours of nutrition and health education.

And that’s not all:

They also run periodic medical camps in various Nairobi slums to promote healthy living and supportive care.


The hospital has been working with other like-minded smaller facilities in an effort to reach its goal of delivering the best healthcare services possible to the poor.

Their ambulance referral support programme is the best example of this teamwork. Here, smaller community clinics refer complicated pregnancies to Uhai Neema for specialized attention.

NHIF Status

Ruaraka Uhai Neema Hospital accepts NHIF cards for their services including maternity. They also accept other insurance cards. The last time we checked, the NHIF card was catering for bed only at shs.2000 per day. Contact the hospital on 0721 451397 for clarification.

Ruaraka Uhai Neema Hospital :Final Word

Ruaraka Uhai Neema Hospital is a very modern and digitized medical facility with very professional service. The staff is friendly, observes top hygiene, and is always available.

Their maternity is ranked one of the best not to mention one of the most reasonable.

Related: NHIF Hospitals List

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